What reaches us, and from where
The trial and contact forms collect a name, the device you watch on and a few words about your request. Adding a WhatsApp number or email so we can answer is up to you. Each form entry also records its IP address, which helps us block automated spam.
Ordering on WhatsApp shows us your profile name, phone number and chosen plan. Payments run through whichever provider you pick, so card numbers and bank details never pass through our hands.
What we do with it
Personal details serve five purposes only: opening your account, delivering login details, troubleshooting, answering messages and sending a heads-up before a plan runs out. Nobody buys, rents or swaps that information from us.
Cookies and visitor statistics
To see which guides people find useful, the site relies on lightweight, privacy-minded analytics that tally visits and build no ad profiles. Advertising cookies are not used at all. Turning analytics off in your browser leaves the whole site fully usable.
Retention periods
Subscriber records stay on file throughout a plan and for a further 12 months once it lapses, so a returning viewer can reuse the old login. After that, they are wiped. Form submissions from the website are cleared after 90 days.
Seeing, fixing or erasing your data
On request we will tell you what we store about you, correct anything wrong or erase it. Write to +212 772 096 856 on WhatsApp or use the form on our contact page. Expect an answer inside 30 days.
Security
Pages on this site are encrypted with HTTPS, and saved records are restricted to the support team. Your login arrives in a private WhatsApp chat. Guard it closely: whoever has it can take up your screens. Our terms of service explain the consequences of posting a login publicly.
Your rights under GDPR
As this site serves viewers in Ireland and the EU, the General Data Protection Regulation applies to everything described above. That gives you the right to access what we hold, correct it, have it erased, restrict how it is used and object to processing. Ask on WhatsApp and we will act on it. If you are unhappy with how we respond, you can complain to the Data Protection Commission, the supervisory authority in Ireland, at dataprotection.ie.
Where this sits beside our other terms
This policy covers personal information only. What the subscription includes and how payment works are set out in our terms and conditions, refunds in the refund policy, copyright notices in the copyright policy and service limits in the disclaimer. To ask anything before ordering, use the contact page, see what a plan costs on the pricing page, or test the service first with the free trial.
Questions about this policy: message us on WhatsApp +212 772 096 856 or use the contact page.